At La Desiro, we aim to make the delivery process simple and transparent. This Shipping Policy explains where we ship, how orders are processed, and when you can expect your order to arrive.

1. Shipping Destination

La Desiro currently ships orders to addresses within the United States only.

We do not currently offer international shipping.

2. Shipping Cost

Standard shipping is free on all eligible orders.

There are no standard shipping charges added at checkout.

3. Order Processing

Orders are processed Monday through Friday.

Our standard handling time is:

3–5 business days

Orders placed after our daily order cut-off time of 2:00 PM may begin processing on the next business day.

Please note that weekends and applicable holidays are not included in the standard processing timeframe.

4. Transit Time

Once your order has been processed and shipped, the estimated transit time is:

2–3 business days, Monday through Friday

Transit times may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our reasonable control.

5. Estimated Delivery Time

The estimated total delivery timeframe is:

5–8 business days

This estimate includes both order processing and transit time.

Delivery estimates are provided for guidance and are not guaranteed delivery dates.

6. Order Cut-Off Time

Our daily order cut-off time is:

2:00 PM

Orders placed after the cut-off time may be processed starting on the next business day.

7. Tracking Information

When tracking information is available, it may be provided to you after your order has been shipped.

Please allow some time for the carrier's tracking system to update after the shipment has been handed over to the carrier.

8. Delivery Delays

Although we work to meet the estimated delivery timeframe, delays can occasionally occur.

Possible causes include:

  • Carrier delays

  • Severe weather

  • Holidays

  • Incorrect or incomplete shipping information

  • High shipping volumes

  • Unexpected transportation issues

  • Events outside our reasonable control

If your order is delayed, please contact us and we will do our best to assist you.

9. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an incorrect address after placing your order, please contact us as soon as possible at mail.desiro@gmail.com.

We cannot guarantee that shipping information can be changed after an order has entered processing or been shipped.

10. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us so that we can help determine the appropriate next steps.

For damaged packages, we recommend keeping the packaging and product and contacting us as soon as possible.

11. Contact Us

If you have questions about shipping or your order, please contact us:

La Desiro
9029 Heartwood Dr
Fort Worth, TX 76244
United States

Email: mail.desiro@gmail.com
Phone: +1 741-933-1423

Website: https://ladesiro.com/

Customer Service Hours:
Monday–Friday: 11:00 AM–6:00 PM
Saturday: 10:00 AM–5:00 PM
Sunday: 12:00 PM–4:00 PM